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Track your order

Placed an order with ASICS recently? Find out the status of your order here.

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Shipping Information

Want more details on how we ship out orders? Click here for all the details!

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Warranty Information

Click here to find information on warranties for your orders.

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Start a Return

Need to return your order? Click here to start your return.

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Find a Store

Come talk to our friendly staff at your local ASICS store.

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ASICS Store Pick Up

Pick up your order for free at your local ASICS store.

Contact Us

ASICS Customer Service is available to assist you via phone and email 24 hours a day, 7 days a week!

(855) 233-3120

Customer Service is closed during the time periods below:

  • November 28, 2024 from 8:00 AM ET until November 29, 2024 at 8:00 AM ET
  • December 24, 2024 from 8:00 AM ET until December 26, 2024 at 8:00 AM ET
  • January 1, 2025 from 12:00 AM ET until January 2, 2025 at 8:00 AM ET

For any questions related to product warranty and defective items please refer to our Warranty Page.

Contact Us

ASICS Customer Service is available to assist you via phone and email 24 hours a day, 7 days a week!

(855) 233-3120

Customer Service is closed during the time periods below:

  • November 28, 2024 from 8:00 AM ET until November 29, 2024 at 8:00 AM ET
  • December 24, 2024 from 8:00 AM ET until December 26, 2024 at 8:00 AM ET
  • January 1, 2025 from 12:00 AM ET until January 2, 2025 at 8:00 AM ET

For any questions related to product warranty and defective items please refer to our Warranty Page.

Send ASICS an email

Use the form below to contact ASICS Customer Service. Most emails are responded to within 24 hours. Please call us if you have an immediate concern.

If you placed an order, please use the email address associated with your order

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