Your return starts here

First, select the site you ordered from below. If you're not sure, check the first 3 letters of your order number (e.g: ASCGB12345678), found on the shipping label of your ASICS package and order confirmation email.

ASICS (ASC) ASICS Outlet (OUT)

How to complete your return

Follow these six simple steps:

Choose the relevant site.

Choose the relevant site.

Enter your order information and fill in the return form.

Enter your order information and fill in the return form.

Receive your prepaid return label and packing slip via email, then print them.

Receive your prepaid return label and packing slip via email, then print them.

Pack your product(s) - don't forget to include the packing slip inside.

Pack your product(s) - don't forget to include the packing slip inside.

Attach the printed return label to your package, then ship for free with UPS.

Attach the printed return label to your package, then ship for free with UPS.

You will receive the refund in around 14 days.

You will receive the refund in around 14 days.