Returns
Return via Post
Free returns for OneASICS Members. Or $9.99 flat postage fee for Guest orders. Alternatively, you use your own postage label/satchel.
Return In Store
Online purchases may be returned at your nearestĀ ASICS brand storeĀ (excludes stockists)
45 or 60 Day Returns Policy
45 day returns for Guests, or 60 days for OneASICS Members from the date you receive your order
At ASICS, we understand that sometimes you may wish to return a product you have purchased from our online store. To assist you in the returns process, we have set out the ASICS Online Purchase Returns Policy and Returns Process below.
You can return your purchase for a refund under this Returns Policy if:
Returned within 45 or 60 Days
The products are returned within 45 days of delivery if you checked out as a guest.
The products are returned within 60 days of delivery if you checked out as a OneASICS Member.
Products are Unworn
The products are unworn and unused in original packaging, boxes and tags intact.
Return Via Post
If returning via post, lodge returns via our
Return In-Store
If returning in store, ensure you bring proof of purchase with you.
Please note:Ā
We do not exchange products. To change a size or style, the original item must be returned; then a new item purchased.Ā
All return requests must be approved by ASICS before they are returned.Ā
Limited Releases:Ā If a product is an EQL LimitedĀ Release it cannotĀ beĀ returned or exchangedĀ unlessĀ faulty.
- Final Sale: If a product is marked "Final Sale" it cannot be returned or refunded unless faulty.
Would you like to donate your used NIMBUS MIRAIā¢ shoes for recycling?Ā Please email your return request viaĀ aop.miraireturns@asics.comĀ
If you have any questions regarding the returns process or your item, ourĀ customer service teamĀ will be happy to help you.